Welfare/Support/Assistance Resources (Australia)
Please review the list of resources. If you're unable to locate what you're seeking, please navigate to the contact page and send us a message. If you're based on the Gold Coast, we have a dedicated page just for you.
National Services: - Mental Health
- Kids Helpline | Phone Counselling Service | 1800 55 180
- 24/7 Crisis Support call LifeLine on 13114
- Beyond Blue website (Urgent Mental Health Support Service)
- Family Relationship Advice Line (1800 050 321)
- Counselling (bulk billed) head to pccs.org.au/h2h or call 1800 595 212 (Free Service)
Mental health treatment plans: By having a mental health treatment plan, you can avail yourself of up to 10 sessions with a mental health professional per calendar year. If your general practitioner refers you to a counselor who offers bulk billing, you will not be required to make any payment.
If your matter is urgent you can call QLife — FREE telephone/webchat counselling and referral service for LGBTIQ+ individuals: call 1800 184 527 (3pm to midnight daily) or chat online qlife.org.au
Emergency Financial Assistance and Other Resources
- Centrelink Crisis Payment
- Bond Loan and Rental Grants
- Good Money
- Home Equity Access Scheme
- Money Minded Course
- Job hunting
- Sample Letter Generator (Credit, Debt & Banking)
- National Debt Hotline (Information about Debtors Petition and Bankruptcy) 1800 007 007
- Request a free copy of your credit report.
- Credit Repair Services
- Urgent help with money
Remember, if you or anyone you know is feeling distress at any time, there are some helpful contacts listed below for you:
- DV Connect 1800 811 811
- 1800RESPECT 1800 737 732 National sexual assault, domestic violence counselling service
- 13 YARN (13 92 76), 24/7 national crisis line support for Aboriginal and Torres Strait Islander people
- Lifeline on 13 11 14 or Lifeline Text 0477 13 11 14 (24 hours a day, 7 days a week)
- Lifeline web chat is available 24 hours a day 7 days a week - https://www.lifeline.org.au/crisis-chat/
- Kids Helpline – 1800 55 1800 https://kidshelpline.com.au - Available anytime
- Beyond Blue – 1300 22 4636 https://beyondblue.org.au - available 24 hours a day 7 days a week
Immediate danger or in crisis and need support
If anyone’s life is in immediate danger, call 000 or visit a hospital emergency department.
If you’re in crisis and need support, call Lifeline on 13 11 14. They’re open 24 hours a day, 7 days a week.
